PRIVACY AND PERSONAL DATA PROCESSING POLICY
St. Petersburg
This Privacy Policy for personal data (hereinafter – the Privacy Policy) applies to all information that Ruswal Global Limited Liability Company (Ruswal Global LLC) (hereinafter – the Operator), located at the domain name https://ruswal.ru/ (hereinafter – the Website), may obtain about the User during the use of the Operator's website, programs, and services.
GENERAL PROVISIONS
1.1 The User's use of the Website constitutes acceptance of this Policy.
1.2 If the User disagrees with this Policy, they must stop using the Website.
1.3 This Policy applies only to the Operator's Website. The Operator is not responsible for third-party websites that may be linked from the Website.
1.4. The Operator relies on the accuracy of the information provided by the User. When processing a service request, the Operator may verify personal data to the extent necessary for contract performance and client communication. For preliminary consultations, no verification is carried out.
1.5 Operator's Tax Identification Number: 7811597422
1.6 Operator's Primary State Registration Number: 1147847424207
1.7 Operator's Address: 192148, Russia, St. Petersburg, 38 Elizarova Prospect, Building A, Room 325A
1.8 Contact email: ruswal@ruswal.org
PERSONAL DATA PROCESSED BY THE OPERATOR
2.1 This Policy establishes the Operator's obligations regarding the non-disclosure and protection of the confidentiality of personal data provided by the User when filling out the Feedback Form, as well as data transmitted during correspondence or contract conclusion.
2.2 Personal data permitted for processing under this Policy includes:
2.2.1 Surname, first name, patronymic of the User (or contact person of the organization).
2.2.2 Email address.
2.2.3 Country.
2.2.4. Information necessary for service provision, which the User specifies in the message: type of cargo, type of inspection (vessel, container, bulk liquid cargo, warehouse), location of the object, date and time of inspection, bank details for the contract, and other information relevant to the subject of the inspection.
2.3 Automatically processed data (using metric systems): IP address, cookie information, browser data, access time, referrer for web analytics, website improvement, and technical issue detection.
2.3.1. The website uses technical and analytical cookie files. Users may disable cookies in their browser settings. Continued use of the website implies consent to the use of cookies in accordance with this Policy.
2.4 Other information not specified above is subject to storage and non-disclosure, except in cases provided for by law.
2.5. The Operator processes personal data of the following categories of data subjects:
website visitors;
representatives of clients and counterparties;
individuals who submit a request via the feedback form;
representatives of legal entities entering into agreements with Rusval Global LLC.
PURPOSES OF PERSONAL DATA PROCESSING
3.1 Main purposes of personal data processing (in order of priority):
3.1.1 Preliminary review of a request for services (cargo inspection, vessel surveys, marine surveys, sampling, analysis, weighing, etc.).
3.1.2 Conclusion and execution of a contract for the provision of surveying services between Ruswal Global LLC and the User (or their employer).
3.1.3 Sending a commercial offer, invoice, certificate of completed work, and inspection report.
3.1.4 Processing inquiries, requests, and applications received via the Feedback Form.
3.1.5 Providing the User with customer and technical support related to the use of the Website.
3.1.6 Ensuring security and preventing fraud when ordering services.
3.2 Additional purposes (require separate explicit consent, e.g., via a separate checkbox):
3.2.1 Marketing of services on the market (sending newsletters, special offers, pricing information, surveying events).
3.2.2 Conducting advertising activities.
LEGAL BASIS FOR PROCESSING
4.1 The Operator processes personal data based on:
- Federal Law No. 152-FZ dated July 27, 2006 «On Personal Data»;
- The User's consent to personal data processing;
- A contract to which the User is a party.
PROCEDURE AND CONDITIONS FOR PROCESSING
5.1 The User's personal data is processed on a lawful and fair basis.
5.2 Processing of personal data is limited to achieving specific, predetermined, and lawful purposes. Processing of personal data incompatible with the purposes of data collection is not permitted.
5.3 Combining databases containing personal data processed for mutually incompatible purposes is not permitted.
5.4 Only personal data that meets the purposes of its processing may be processed.
5.5 The content and volume of processed personal data correspond to the stated purposes of processing. Redundancy of processed personal data relative to the stated purposes of their processing is not permitted.
5.6 When processing personal data, the accuracy of personal data, its sufficiency, and, where necessary, its relevance to the purposes of processing are ensured. The Operator takes necessary measures and/or ensures they are taken to delete or clarify incomplete or inaccurate data.
5.7. Personal data is stored for the period necessary to achieve the purposes of processing, as well as for the periods established by the legislation of the Russian Federation on accounting, tax accounting and archiving. Unless otherwise provided by contract or law, the storage period shall not exceed 5 years from the date of last interaction. For data used for concluding and performing a contract, the statute of limitations (3 years + 1 year) or other periods established by federal laws app
5.8 Destruction or depersonalization occurs upon achieving the processing purposes or upon the User's withdrawal of consent. Destruction procedure: deletion of electronic records and drawing up a destruction act (for paper documents).
5.9 The User may withdraw their consent by sending a notification to ruswal@ruswal.org with the subject line «Withdrawal of consent for personal data processing». The Operator must stop processing and destroy the data within 30 days, unless there are other legal grounds for retention.
5.10 The Operator does not disclose personal data to third parties without consent, except in cases provided for by federal law (e.g., by court or law enforcement request). The Operator does not carry out cross-border transfer of personal data of Users from the Russian Federation to countries that do not provide adequate protection without separate notification and consent.
5.11. List of actions with personal data: The Operator carries out the following actions with personal data: collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (provision, access), blocking, erasure, and destruction.
5.12. Methods of personal data processing: Personal data is processed both with the use of automation tools and without such tools (on paper).
OBLIGATIONS OF THE PARTIES
6.1 The User is obliged to: provide accurate information necessary for receiving surveying services; update it when changes occur.
6.2 The Operator is obliged to:
6.2.1 Use data only for the purposes stated in Section 3.
6.2.2 Ensure their confidentiality.
6.2.3 Not sell, exchange, or publish data.
6.2.4 Take measures to protect against unauthorized access.
6.2.5 Block data at the User's request for the verification period.
6.2.6. Apply necessary legal, organizational and technical measures to protect personal data in accordance with Articles 18.1 and 19 of Federal Law No. 152-FZ, including:
restricting access to personal data;
using antivirus protection tools;
backing up information;
controlling access to information systems.
LIABILITY
7.1 The Operator is liable for losses caused by the unlawful use of personal data, in accordance with the legislation of the Russian Federation (including fines under Article 13.11 of the Code of Administrative Offenses of the Russian Federation).
7.2 The Operator is not liable if the data:
Became publicly available before it was disclosed.
Was obtained lawfully from a third party before being received by the Operator.
Was disclosed with the User's consent or upon lawful request from government authorities.
- RIGHTS OF THE PERSONAL DATA SUBJECT
8.1. The User has the right to:
obtain information regarding the processing of their personal data;
request rectification, blocking or destruction of their personal data if such data is incomplete, outdated, inaccurate or obtained unlawfully;
withdraw consent to the processing of personal data;
appeal the Operator's actions (or inaction) to the authorized body for the protection of the rights of personal data subjects (Roskomnadzor) or in court;
request the cessation of personal data processing in the absence of legal grounds.
- FINAL PROVISIONS
9.1 The Operator has the right to change this Policy without the User's consent. The new version is effective from the moment it is posted on the Website.
9.2 All inquiries should be sent to: ruswal@ruswal.org.
9.3 This Policy has been developed taking into account the requirements of Federal Law No. 152-FZ dated July 27, 2006 «On Personal Data» and the recommendations of Roskomnadzor.